Privacy Policy

Your privacy matters to us. Here's how we protect your information at jvikarsystem.

Information We Collect

At jvikarsystem, we collect information to provide you with better financial services and budget optimization tools. We gather data when you visit our website, create an account, or use our services.

Personal Information: This includes your name, email address, phone number, and postal address when you register for our services or contact us.

Financial Information: We may collect information about your financial goals, budgeting preferences, and spending patterns to help optimize your budget management experience.

Technical Information: We automatically collect certain technical data including your IP address, browser type, device information, and how you interact with our website.

We never collect sensitive financial account details like bank account numbers or credit card information unless specifically required for a service you've requested.

How We Use Your Information

Your information helps us deliver personalized financial guidance and improve our budget optimization platform. Here's how we use the data we collect:

  • Provide customized budget recommendations and financial insights
  • Send you important updates about our services and new features
  • Respond to your questions and provide customer support
  • Analyze website usage to improve our platform's performance
  • Ensure security and prevent fraudulent activities
  • Comply with legal requirements and regulations

We process your information based on legitimate business interests, your consent, or legal obligations. You can withdraw consent at any time by contacting us.

Data Storage and Security

We take data protection seriously and implement robust security measures to safeguard your personal information. Your data is stored on secure servers with encryption both in transit and at rest.

Security Measures: We use SSL encryption, regular security audits, and access controls to protect your information from unauthorized access, alteration, or disclosure.

Data Retention: We retain your personal information only as long as necessary to provide our services or as required by law. Financial data is typically retained for seven years in accordance with South African regulations.

International Transfers: If we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information according to applicable data protection laws.

Your Rights and Choices

You have several rights regarding your personal information. We respect these rights and make it easy for you to exercise them:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Ask us to update or correct any inaccurate information
  • Deletion: Request deletion of your personal information, subject to legal requirements
  • Portability: Receive your data in a structured, commonly used format
  • Restriction: Limit how we process your information in certain circumstances
  • Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us using the information provided below. We'll respond to your request within 30 days.

You can also opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. These small files help us remember your preferences and analyze how you use our services.

Essential Cookies: These are necessary for the website to function properly and cannot be disabled.

Analytics Cookies: These help us understand how visitors interact with our website so we can improve it.

Marketing Cookies: These may be used to show you relevant advertisements based on your interests.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our website.

Third-Party Services

We may work with trusted third-party service providers to help us deliver our services effectively. These partners are carefully selected and bound by strict confidentiality agreements.

Service Providers: We may share information with companies that help us with website hosting, email delivery, customer support, and data analysis.

Legal Requirements: We may disclose information when required by law, court order, or government regulation, or to protect our rights and the safety of our users.

We never sell your personal information to third parties for their marketing purposes. Any data sharing is done with your interests and privacy in mind.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from children under 18 years of age. If we discover that we have inadvertently collected information from a child, we will delete it immediately.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Email: info@jvikarsystem.com

Phone: +27 861 466 476

Address: 12 Republiek St, Ben Fleur, Emalahleni, 1049, South Africa

This privacy policy was last updated on January 15, 2025